Forgotten Your Password?

Please use the email address associated with your Four Seasons profile. An email will then be sent with instructions for resetting your password.

An email with password reset instructions was sent to the requested email address if an account exists for it.

If you can't see the email, please check your junk folder. Sometimes emails can take up to 15 minutes to arrive.

If you still can't see the email, double check you entered the right email address and click the button below to resend it.

If you still can't reset your password, please contact us at or by phone, Monday to Friday between 8:00 am and 6:00 pm Eastern Standard Time at toll-free (North America): +1 (866) 887-3687.

Require further assistance? Please call Guest Services Guest Services